AAA Central Penn

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4.3

( 16 reviews )

Travel agency

Closed 09:00 AM - 05:00 PM See Hours

804 Estelle Dr, Lancaster, PA 17601, United States

+1 8007-174-222

AAA Central Penn is a well-known brand that offers a range of services to its members. This brand is a part of the American Automobile Association (AAA), which has been providing services to motorists for more than 100 years. AAA Central Penn offers a variety of services, including roadside assistance, travel planning, insurance, and discounts on services and products. The brand has a strong reputation for reliability and excellent customer service, with a focus on meeting the needs of its members. Whether you are planning a road trip or need emergency assistance, AAA Central Penn is there to help you. With a network of trusted professionals and a commitment to customer satisfaction, AAA Central Penn is a brand that you can count on.

Reviews

4.3/5

16 reviews

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1 stars

Carol kinney

March 22, 2024

Usually good here but today was not one of them. 3 employees together laughing and talking together VERY loudly. We were the only customers. We waited and walked through the entire showroom and then stood and looked at them. The receptionist had to tell them we were waiting for service. As we were being serviced, one employee continued to talk to our agent. Not a professional experience. Kudos to the receptionist!

Jian luo

March 22, 2024

I worked with Calvin on a 2 day trip to New York City. He was courteous and very knowledgeable about NYC. His planning, recommendations, hotel and parking reservations, PATH train instructions, printed walking instructions, restaurant recommendations made our trip very enjoyable and easy! We definately will come back to AAA (Calvin) for advice on any trips in the future. Thank You! Patti

Victor pei

March 22, 2024

I waited for 5 hours and AAA never showed. I ran out of gas the third hour and it was 23 degrees outside. A stranger eventually helped me. AAA is worthless. Do a search, better companies doing the same thing exist, are hungry and give good service.

Ari ro

March 22, 2024

Had an excellent experience with Marcus who helped me order Euros for an upcoming trip. He was thorough, pleasant, and explained every step of the process. Just an all-around excellent experience and a real credit to the entire AAA organization.

Andy pflum

March 22, 2024

If you have RV insurance and break down in central PA, AAA will not tow. they will waste several hours of your time not explaining this. if you have RV northeast roadside assistance, be aware it does not function everywhere

Ian rickard

March 22, 2024

Excellent service from Marcus assisting us with getting something notarized and faxed. He was very thorough and kind. It took quite awhile for the whole process but it was great start to finish.

Jamie hoffmeyer

March 22, 2024

Came home from vacation and the battery was dead in my car... Called AAA on a Sunday and Jason showed up in less then 30 minutes. He checked out my battery and said, "start your car." He was there less than 5 minutes and my car started right up. Very professional, understanding and got the job done. Thanks Jason and thank you AAA for your service. "On the road again!"

Jun mei

March 22, 2024

I have no problem with the local office, but since we can’t call the local office directly anymore, the guy who answered the phone (from where???) treated me so disrespectfully (I consider lying disrespectful, But it was more than his lying, it was his attitude) I will look for another place to Buy roadside service, although I’ve been an AAA member for nearly 50 years; when this year is out I’m done with AAA. I would’ve put no stars, but can’t post without putting something on their stars, they don’t deserve it.